If you are currently registered or plan to register for a Guided Tour departing in 2020, your tour fees are:
A deposit is required to complete your registration for a tour. No deposit is required to sign up for a waitlist.
Flexible Deposit: New deposits for tours departing in 2021 are fully refundable until November 30, 2020. After this date, our cancellation policy below will apply. Note: Funds from a previous deferral are not considered new deposits. These funds are fully transferable until November 30, 2020, then will follow the cancellation policy below.
If you must cancel your trip reservation for any reason, it is your responsibility to notify Adventure Cycling Association immediately through your My Adventure Cycling Account, in writing via email to firstname.lastname@example.org or via U.S. mail. Sorry, but we cannot accept cancellations or transfer requests via the phone.
Payment schedule: A deposit is due upon your tour registration. Final tour payment is due 90 days prior to tour departure.
Late Payments: If full tour payment has not been received 60 days before the tour departure, and we have not heard from you via phone or email about your full tour payment, your spot on the tour will be canceled and all funds previously paid will be forfeited.
Should you choose to cancel or transfer your tour registration:
|Days Before tour start date||Cancellation Fee / Transfer Options (per person)|
|90 or more||
|89 - 60||
|59 - 30||
|29 - Tour Start||
Transferred funds expire one calendar year after the original tour’s start date. For example, if your tour was scheduled to start in 2021, your funds need to be used on a tour that departs prior to December 31, 2022. If you decide to transfer your registration, but at the time do not know which tour you’d like to transfer the funds to, we can hold your funds as a Tour Credit on your account to be applied at a later date.
Adventure Cycling reserves the right to cancel and combine trips, and will make the determination if a tour will run between 60 and 45 days prior to tour departure. We may cancel a tour at any time due, but not limited to: low signups, health and safety concerns, travel restrictions, or natural disaster. Should Adventure Cycling cancel your scheduled departure, you can:
If you would like, we can turn any part of your refund into a tax-deductible contribution to support the work of Adventure Cycling.
No refund will be given for the following:
In order to maintain reasonable tour prices and to support the health of the organization, Adventure Cycling Association can not make exceptions outside of COVID-19 related exceptions to this cancellation and transfer policy. We strongly advise travel insurance (outlined below) to cover any risk of your inability to attend the tour.
IMPORTANT NOTE: Avoid purchasing non-refundable travel reservations before receiving confirmation through Adventure Cycling Association that your tour departure is a go. Adventure Cycling Association is not responsible for any travel costs or cancellation fees related to your getting to/from the start/end points of the tour.
The health and safety of all Adventure Cycling members, tour participants, and community members where we travel, is of the utmost importance to the staff and leadership of Adventure Cycling. We can't wait to tour with you again.
Adventure Cycling Association's tours team sincerely wishes for every trip participant to attend and complete the tour of their choice. In an effort to plan for unexpected personal emergencies, health issues, weather, and transportation problems that might cause you to cancel or shorten your trip, travel insurance is strongly advised. Adventure Cycling recommends that you purchase travel insurance from TripAssure.
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