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Photo by Adam Coppola
We recently sent out our annual member survey. There were several opportunities on the survey for members to tell us more through comments. As the responses come in, they are read and sorted by hand and distributed to the appropriate departments. Carla and I have been spending some time handling the Routes & Mapping share. It was through this process of correspondence that a great story from the road was shared with me, one that I couldn't have made up.