Membership Marketing Coordinator

Membership Marketing Coordinator



Adventure Cycling Association seeks an energetic, well-organized, and detail-oriented person to fill the role of Membership Marketing Coordinator in the Membership Department. This is a unique opportunity for a self-starter with initiative to join a growing membership program. We seek a team player, with a marketing background with an enthusiasm for cycling and bicycle travel. The position is based at Adventure Cycling’s headquarters in beautiful and bike-friendly Missoula, Montana.

General Summary

Manages our growing corporate membership program. Assists with and maintains new member promotions and manages the bike club and shop membership programs for the Membership Department.

Duties include social media outreach, coordinating our free membership program, working with the marketing team, coordinating club and bike shop new member & renewal mailings and overseeing and implementing annual surveys. This person interacts frequently with Adventure Cycling members and prospective corporate supporters, and should have exemplary interpersonal skills.

Duties and Responsibilities

  • Manage and run corporate membership program.
  • Administer and expand bicycle club and shop memberships.
  • Oversee club, shop and corporate outreach to new prospects through mail, e-communications, and face-to- face interactions and manage fulfillment.
  • Develop budget for corporate, shop and club programs.
  • Handle the bicycle shop display program.
  • Assist with special member promotions such as twice yearly new member drives, free membership program and sample issues of Adventure Cyclist. Track return and create reports to monitor effectiveness.
  • Responsible for social media outreach in the Membership Department, coordinating with Media Department. This includes Facebook, Twitter and blog posts.
  • Work with the marketing team on Google AdWords and various other promotion projects.
  • Implement, promote and analyze annual member survey and train staff on survey program use.
  • Compose correspondence and select lists for bulk emails, promotional letters and monthly news updates for clubs and shops.

Knowledge, Skills, and Abilities

  • Well-organized, detailed, and deadline-oriented
  • Previous marketing and corporate relationship experience
  • Proficient with Microsoft Office Suite, including Excel and Access
  • Social media experience strongly preferred
  • Understanding of the nonprofit sector and mission-driven organizations
  • Enthusiasm for (and experience with) cycling and bike travel  
  • At least 2-3 years’ experience in marketing and/or corporate relations preferred

Education and Experience

Completion of four-year degree program from a college or university. Previous experience at a nonprofit organization or relevant business preferred. Special note will be made of candidates’ bicycling and bike travel experience.

Compensation and Workplace

The position will be competitively compensated in the Northern Rockies region.  Excellent benefits include paid time off for holidays, vacation and sick leave, an additional fully-paid one week bike vacation, full medical and dental coverage, life insurance, and retirement plan.  We have a wonderful office in downtown Missoula, with a friendly and committed staff.  Adventure Cycling Association is an equal opportunity employer.


Please submit a resume and cover letter to Adventure Cycling, c/o Sheila Snyder, P.O. Box 8308, Missoula, MT 59807.  You may also submit your application electronically to Sheila Snyder.

Inquiries can be made to Sheila Snyder.

Application deadline:  The position is open until filled.  We will review resumes and interview candidates beginning September 1, 2014.

About Adventure Cycling Association

Adventure Cycling's mission is to inspire and empower people to travel by bicycle. Adventure Cycling was founded in 1974 and is the largest bicycling membership organization in North America, with over 47,000 members. Our work includes producing the best bicycling routes and maps in America, publishing Adventure Cyclist (one of the top recreational bicycling magazines anywhere), managing more than 90 bicycle tours and leadership trainings, and promoting more bike facilities through advocacy at the federal, state and local levels. For more information, go to